Refund Policy
We want you to be happy with SubscribeIPTV4K. That's why you can test the service free for 2 hours before you buy, and every paid plan comes with a 30-day money-back guarantee.
Our 30-day money-back guarantee
If the service doesn't work for you, contact us within 30 days of your purchase and we will refund you in full. We may first ask to help you fix the problem — most issues are solved in a few minutes on WhatsApp.
How to request a refund
On WhatsApp at +44 7537 168771 or by email at support@subscribeiptv4k.com.
Your username or the email or phone number used for the order, and a short reason so we can improve.
We confirm within 48 hours and refund to your original payment method. Banks usually take 3–10 working days to show it.
When a refund may not apply
- Requests made more than 30 days after purchase.
- Accounts suspended for breaking our Terms of Service, such as sharing or reselling.
- Repeat purchases refunded under this guarantee before.
Your statutory rights
This policy is in addition to your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. Because your service starts as soon as we send your login details at your request, the 14-day cancellation period for digital services may not apply — but our 30-day guarantee still does.