Privacy Policy
This policy explains what personal data SubscribeIPTV4K ("SubscribeIPTV4K", "we", "us") collects, why we collect it and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
SubscribeIPTV4K is the data controller for the personal data described in this policy. You can contact us about privacy at support@subscribeiptv4k.com or on WhatsApp at +44 7537 168771.
2. Data we collect
- Contact details: your name, email address and WhatsApp or phone number when you request a trial, buy a plan or contact support.
- Order details: the plan you choose, the number of connections, dates of purchase and renewal.
- Payment information: payments are processed by our payment providers. We do not see or store your full card details.
- Service data: your account username, the devices and apps you use with the service and basic connection logs needed to keep the service secure and working.
- Support messages: the content of messages and screenshots you send us.
This website does not use advertising or analytics cookies. Your browser may store small technical preferences (for example, whether you closed a banner) on your own device.
3. How we use your data
| Purpose | Legal basis |
|---|---|
| Activating and running your trial or subscription | Performance of a contract |
| Answering your questions and providing support | Performance of a contract / legitimate interests |
| Processing payments and refunds, keeping accounting records | Legal obligation |
| Preventing fraud and account sharing beyond your plan | Legitimate interests |
| Sending offers about our service | Consent — you can opt out at any time |
4. Sharing your data
We never sell your personal data. We share it only with service providers who help us run SubscribeIPTV4K (payment processing, messaging and email, hosting), under contracts that require them to protect it, or when the law requires us to.
5. International transfers
Some of our providers may process data outside the UK. When this happens, we rely on UK adequacy regulations or appropriate safeguards such as the International Data Transfer Agreement.
6. How long we keep it
We keep account and order data for as long as you are a customer and for up to 6 years afterwards for accounting and legal purposes. Trial requests that don't lead to a purchase are deleted within 12 months.
7. Your rights
You have the right to access, correct or delete your data, to restrict or object to its use, to data portability and to withdraw consent at any time. To exercise any of these rights, email support@subscribeiptv4k.com. We reply within one month.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
8. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.